Sales Force

About Sales Force

One of the motivation is Sales force approved is that it is packed with features like no other CRM software, features such as contact management, workflow creation, function management, opportunity tracking, teamwork tools, customer engagement tools, analytics and An intuitive mobile ready dashboard.

Who Uses

One of the admirable customer relationship management (CRM) platform is Sales force we help your marketing, sales, commerce, service and IT teams work as one from anywhere so you can keep your customers happy everywhere.

For Example

Sales force is a cloud-based service as a software (SaaS) organization, which means it hosts an application customers can access online. It utilize on a pay-as-you-go subscription-based business model. Because all data and information is stored in the cloud, Sales force is accessible from any device at any time.

SCOPE

Sales force is a well-founded CRM platform having on every side 800 functionalities. It is an adjacent as an Ecosystem that comprises customer management, monitoring, workflow management, analytics, collaboration, social media, and IoT integration. Hence, Sales force software has become an inexpensive and top CRM solution.

Eligibility

Sales force Developer has over been named one of the world's best jobs. In a list of 25 job roles, Sales force was the only company to get a mention. The rest were comprehensive positions, not tied to a particular technology or brand. The 10th best job in the US today is not a CRM developer; it's a Sales force Developer.

For Example

According to International Data Corporation (IDC), the Sales force Economy is set to create 1.9 million direct and indirect jobs in India by 2024. For this reason and more, your friends and family might have recommended Sales force as a career in the Information Technology (IT) space in India.

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Certification

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JOB OPPORTUNITIES

  • Sales force Business Analyst
  • Sales force Developer
  • Start your own business

Course Syllabus

Component – 1
  • Introduction
  • Evolution of Cloud Computing
  • Comparison with other computing technologies
  • Characteristics of Cloud computing
  • Advantages and Disadvantages
  • Classification of Cloud Services
  • PAAS(Platform As A Service)
  • SAAS(Software As A Service)
  • IAAS(Infrastructure As A Service)
  • CRM functionalities, Products of SF, Login to SF page
Component – 2
  • Sales Architecture, Accounts, Contacts, Lead, Cases
  • Create Custom Profiles and Users
  • Custom Objects
  • Custom Fields
  • Custom Tabs
  • Customizing Relationships
  • Formula fields and Rollup summary fields
  • Define Dependent Picklists
  • Customize page Layouts
  • Records Types
Component – 3
  • Customize Standards related lists
  • Learn About Record Types
  • Business Processes
  • Use Field Level Security
  • Set Organization-Wide Defaults
  • Role Hierarchy, Public Groups, Queues, Permission Sets
  • Sharing Rules
  • Define Workflow
  • Set up workflow rules
  • Setup workflow tasks
Component – 4
  • Email Alerts
  • Field Updates
  • Time dependant workflows
  • Plan Approaches using workflow
  • Use the approval wizard
  • Standard vs. jump start
  • Create workflow approvals
  • Data Types(Primitive Data Types, sObject Types)
  • Writing Anonymous Blocks with Apex Datatypes
  • Use DML Statements

 

Component – 5
  • Sample Programs using the above concepts
  • SObject Relationships
  • SOQL, SOSL, Apex Sharing
  • Sample programs using the above concepts
  • Types of Collections
  • Creating an Apex Class
  • Calling a Class Method
  • Alternative Apex Class Creation
  • Trigger Events, Trigger Syntax, Trigger Context Variables
  • Context Variable Considerations, Bulk Triggers
Component – 6
  • Order of Execution
  • Governor Limits
  • Development overview (Understanding Testing in Apex)
  • Annotations
  • Testing Examples
  • Changes Sets
  • IDE tool
  • Migration tool kit
Component – 7
  • Web to cases
  • Web to Leads
  • Case Assignment rules
  • Level 1(Setup and Config)
  • Types of Objects.
  • Types of Fields
  • Types of Relationships.
  • Different types of tabs.
  • Types of Applications.

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